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Shipping Policy

At Healthpasar, we aim to deliver your order to you within 1 to 3 working days from the date of delivery pick up. The delivery time estimate depends on the availability of the items and our courier partners' dispatching schedules and routing, as well as traffic and weather conditions. Confirmed orders that were made after the cutoff time 1130hrs, will be scheduled for pickup on the next working day. 

1. Domestic Delivery 

Free courier delivery for orders above $50. An additional fee of $4.50 is imposed for orders below $50.


Country

Description

Time

Rate
SGD

Singapore

Orders below SGD50

3 - 4 working days

SGD4.50

Singapore

Orders SGD50 and above

3 - 4 working days

FREE

Singapore


Self-Collection at
HealthPasar Warehouse
56 Serangoon North Avenue 5
#06-03 S555851

1-2 working days

FREE

Singapore

Next Day Delivery
Express

1 working day

SGD20


Our Official Logistics Partner - Aramex/Roadbull

Delivery is performed from Monday - Friday 1000hrs - 2200hrs 

You may track your item by inserting your tracking number below or you may click here 



2. Same Day Delivery

Currently, we do not provide any same day delivery. However, we are looking onto this and will strive in improving our service for our customers.


3. International Delivery

We deliver worldwide!

International Delivery:
Please note that there may be additional duty taxes for different countries. Health Pasar / Incontech Pte Ltd will not be liable for any additional taxes. 


Zone

Description

Rate
SGD

Time

Southeast Asia


Standard International Shipping

SGD30

3-4
working days

Standard International Shipping
Min. purchase SGD100 and above

FREE


Rest of Asia


Standard International Shipping

SGD60

4-5
working days

Standard International Shipping
Min. purchase SGD 150 and above

FREE


Rest of World


Standard International Shipping

SGD90

6-7
working days

Standard International Shipping
Min. purchase SGD200 and above

FREE


4. Missed Delivery 

Missed a delivery attempt from us? Don't worry, if we fail to reach you at your specified shipping address, our courier will give you a call/message.
A re-delivery will be attempted on the next consecutive working day.

After 3 attempts and being uncontactable, the order item will be delivered back to Healthpasar and the order item will be on hold.
The next re-delivery will then be charged at a flat rate of SGD 5.00

5. Self-Collection

You will be notified via e-mail once your order is ready for self-collection. Your order will be available for collection after 1 business day.  Our address is: 

56 Serangoon North Ave 4 #06-03, SG 555851
Tel: +65 8531 2936

Collection hours
Weekdays: 10AM - 5PM
Saturday: 9AM - 12 Noon