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Frequently Asked Questions

When you make your purchase, you may check out as a guest. However, we highly recommend that you register an account with us as this will ease your transaction for your next purchase as your information will be automatically be filled up. Registering an account also means that you are a HealthPasar member, which you will earn points that can be redeemed as points! For more information on our HealthPasar Rewards programme, check out the Membership FAQs section.

We accept the following methods:

  1. PayPal
  2. Credit Card (Visa / Mastercard)

Free shipping is available to all addresses in Singapore with orders $50 and above. Click here to view the details of the shipping options and rates.

For all local parcels deliveries will be delivered within the next 3-4 working days. 
The delivery time estimate depends on the availability of the items and our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.
For more information on our shipping policy, click here.

You will be notified via e-mail & sms  once your order is being shipped out and you will be given a tracking number. You can track your parcel via EasyParcel 

You can also input your AWB number below to track your parcel.

You can email us at regarding your concern and indicate your order number. We will do our best to give you a respond within 1-2 working days.

If you have received your AWB Number from us, we recommend you contact directly EasyParcel's customer service for the status of your parcel. However, if you have yet to receive your AWB number, do inform our customer support via email at 

Each individual's medical requirements are different.

If you have a medical condition or are currently taking medication, we recommend consulting a healthcare professional before consuming our health supplements. Supplements are not intended as a substitute for a varied, balanced diet & healthy lifestyle. 

No, there is no membership fee to participate in HealthPasar Rewards programme.

Due to the update of our website, some accounts may face such issues. If you are having issues on the reward points, kindly email to and we will get back to you in 1-2 working days.

No, you need to create a store account to register as a HealthPasar Member.

HealthPasar members get :

  • Earn 1 point for every $1 spent

  • Earn 50 points upon creating an account

  • Earn 50 points when subscribed to newsletter

  • Earn 50 points when reviewed on products

For every 10 points, you are able redeemed for $1 off your next purchase. Upon

reaching 1000 points, you are entitled to become a HealthPasar Gold Member.

HealthPasar Gold Member is when a customer have reached 1000 points in a 12 month period upon registering. HealthPasar Gold Member is a premium membership account with exclusive benefits. 

 Entitled to exclusive various promo/offer

☻ VIP Member

☻ Receive exclusive mystery gift

☻ Earn 2x points in every purchase for 12 months

No, it will not affect your progress to reach HealthPasar Gold Member